Frequently asked questions

Frequently asked questions

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Accessing the Platform

What is the default password and username?
How do I change my password?
What if my firewall is blocking access to the platform or its content?
Who do I contact if I have other technical questions?
Can I access the platform on my mobile device?

Content and Modules

When is new content published?
When is a module considered completed?
How much time should I block to finish a module?
Can I pause and resume a simulated dialogue module or a form?